Employment opportunities

As a well-established family-owned Irish company in operation since 1984 located in Sandyford, Dublin 18, Bizquip specialise in workspace solutions, we offer a full turn-key solution to all office requirements across workplace technology, commercial interiors and office supplies.

Our Workplace Technology Service team proactively support our large customer base of Government, Corporate and Commercial clients.

Bizquip specifically focus on creating a “Smart Workplace” environment for our clients. We advise, supply and support workplace technology solutions which enable effective collaboration, automation, and digitalisation.

We provide a complete managed service of workplace technology solutions including:

▪️ Managed Print Services
▪️ Audio Visual & Video Conferencing Solutions
▪️ Business Process Automation and Document Workflow Solutions
▪️ Collaboration Solutions – Cloud based Desk & Meeting Space booking & Visitor Management platforms
▪️ Smart Workplace Technology – Building & Occupancy Analytics and Digital Signage

We are seeking to hire a Service Administrator to join our experienced technical team of 18 specialists to assist in providing our clients with superior service delivery.

Role Requirements:

• Call handling, logging calls via phone and email for clients
• Provide 1^st line support to clients with minor technical queries over the phone (continuous training will be provided)
• Managing clients inbound service requests via phone / email
• Assigning jobs to the engineering team and scheduling technical client visits
• Liaising closely with field operations / engineers and sales teams
• Order management of stock replenishments and various Workplace Technology solutions

Candidate Requirements

• Minimum of 2 years relevant experience in a fast paced, customer service / technical environment
• Strong working experience of Microsoft Office products
• Excellent telephone manner
• Assertive and confident, able to build rapport with customers and team of engineers and technical architects
• Ability to be flexible willingness to learn and implement new skillsets.

We are eager to meet people with a strong work ethic and people who take pride in their work. Salary will be negotiable based on experience. This is a full-time position, Monday – Friday from 9am – 5.30pm. If you are interested in meeting us, please get in touch via careers@bizquip.ie

We are a well-established family-owned Irish company in operation since 1984 located in Sandyford, Dublin 18. We specialise in workspace solutions, in that we offer a full turn-key solution to all office requirements across workplace technology, commercial interiors, stationery and office supplies.

As we approach our 40^th year in business, our Interiors team is seeking to have an Account Manager join our team. Our team are specialists in workspaces, we help companies combine furniture, technology and supplies to create perfect working environments.

Our approach is consultative, we listen to our clients, understand their needs and provide solutions to ensure we meet and exceed their expectations. As an Account Manager, you will build and maintain strong relationships with our clients, proactively managing their requirements. Key responsibilities include:

• Apply consultative selling skills to identify and develop attractive value propositions relative to Interiors solutions we offer.
• Achieve sales targets set out by senior management.
• Build and maintain strong relationships with key clients, managing accounts with a strong focus on relationship management.
• Work with various teams within Bizquip to introduce additional products and services to add value to our clients.
• Compilation of sales presentations and proposals, tailored to client requirements.
• Develop and maintain strong relationships with our key suppliers & manufacturing partners to ensure continuous updates on new product developments, new trends and market knowledge is shared and understood.
• New business development and lead generation with a view to building and maintaining long-standing relationships with our clients.
• Continuous communication with wider Interiors team including but not limited to Logistics Manager and team of Fitters in relation to Interiors installations and acting as the client point of contact at all times.
• Comply with our Quality, Environmental, Health and Safety Management System requirements i.e. perform your work according to your process documents, procedures and maintaining document information/completing department forms/records as required.
• Understand and apply our quality and environmental policy statements in all aspects of your work.
• Contribute towards achieving overall company objectives.
• Ensure that the needs and requirements of company’s internal staff and customers are understood and delivered.
• Help develop and improve the company’s internal processes and management system by reporting corrective actions, updates and improvement ideas.

Experience and skills:

• Minimum 5 years sales experience, relevant industry experience preferable.
• Open and honest communication skills.
• Strong organisational and time management skills.
• Motivated and driven personality with strong interest in sales, a results-driven mentality with ability to demonstrate capability of generating new business opportunities.
• Strong IT skills, for use of internal CRM, QMS systems and O365 suite of products.