Employment opportunities

join the bizquip team

We are always looking for bright, energetic, enthusiastic professionals who share a passion for delivering excellence and seek a career in a busy, vibrant atmosphere. If you would like more information on careers at Bizquip please get in touch on 01 217 8000 or careers@bizquip.ie

  • Service Administrator, Workplace Technology

    Workplace technology technical team

    Full-time / permanent

    As we celebrate 40 years’ in business in 2024, we are seeking to expand our technical team.

    Our workplace technology service team proactively support our large client base of public sector, corporate and commercial businesses and SME’s nationwide.

    Bizquip specifically focus on creating “smart workplace” environments for our clients.

    We advise, supply and support workplace technology solutions which enable effective collaboration, automation, and digitalisation.

    We provide a complete managed service of workplace technology solutions including:

    • Managed print services
    • Audio visual & video conferencing technologies
    • Business process automation and document workflow solutions
    • Collaboration – Cloud based desk & meeting space booking & visitor management platforms
    • Smart workplace technology – Building & occupancy analytics and digital signage

    We are seeking to hire a Service Administrator to join our experienced technical team of 18 specialists to assist in providing our clients with superior service delivery.

    Role Requirements:–

    • Call handling, logging calls via phone and email for clients
    • Provide 1st line support to clients with minor technical queries over the phone (continuous training will be provided)
    • Managing clients inbound service requests via phone / email
    • Assigning jobs to the engineering team and scheduling technical client visits.
    • Liaising closely with field operations / engineers and sales teams
    • Order management of stock replenishments and various Workplace technology solutions

    Candidate Requirements

    • Minimum of 2 years relevant experience in a fast paced, customer service / technical environment
    • Strong working experience of Microsoft Office products
    • Excellent telephone manner
    • Assertive and confident, able to build rapport with customers and team of engineers and technical architects
    • Ability to be flexible with a willingness to learn and implement new skillsets.

    We are eager to meet people with a strong work ethic and people who take pride in their work. Salary will be negotiable based on experience. This is a full-time position, Monday – Friday from 9am – 5.30pm

    Please send your up-to-date CV to our careers team at careers@bizquip.ie