Managed print service experts since 1984
Since our inception in August 1984, Bizquip have been supplying and supporting managed printing solutions to our clients.
Bizquip specialises in “Managed Print Services” (MPS), providing SME’s to enterprise organisations nationwide with a fully managed service for all their print infrastructure, including Photocopiers / Copiers / MFDs, networked printers, scanners and large print room production printers.
Our managed print services offering takes away the need for our clients to dedicate any internal resources to manage their printers or photocopiers, allowing them to focus on core business activities and trusting us to look after their print infrastructure.
We are incredibly lucky to have such in-house expertise, with over half our technical team being with us for 15+ years. Our 18-person technical team have over 275 years combined experience working in managed print services for Bizquip, delivering the best service to our clients.
Bizquip partners with global market leading print hardware manufacturers such as Ricoh, HP and Brother and software vendors such as Papercut and Tungston Automation to ensure our clients’ print environments are robust, secure, efficient and sustainable.
How can Bizquip’s managed print service offering benefit your organisation?
- Efficiency – Bizquip partners with global leading manufacturers, to provide clients with robust & high performing photocopiers / copiers, printers, ensuring maximum device uptime and increasing efficiency.
- Cost control & reduction – Our service delivery team work closely in partnership with our clients on an ongoing basis to help reduce printing costs, and implement various strategies to reduce unnecessary costs, leading to savings of up to 30-40% in some cases.
- Security – Bizquip has an expert pre-sales & professional services team, all fully trained in various print management solutions such as Papercut MF & Hive, Tungston Automation Control Suite & Printix to ensure our clients print environments are as secure as possible, both for on-premises or cloud hosted environments.
- Service delivery – Bizquip has an 18-person, in-house technical team including technical administration, pre-sales, implementation consultants, post-sales support and service engineers with a wealth of knowledge and experience in managed print services.
- Sustainability – HP, Ricoh & Brother are all leaders in sustainable solutions in their own way, from energy efficiency to recycling, which is highlighted in our previous blog post here. Bizquip also works closely with PrintReleaf to replant trees on our clients behalf, ensuring forest positive printing, which you can read more about here.
- Response times – Photocopiers can break down from time to time, but our technicians are always quick to respond, with an average on-site response time in Dublin of 2hrs 20mins and our average “first-time fix” percentage of over 95% across our clients MFDs. Our technical team are contactable directly by phone or email, rather than having to wait for an automated ticketing system.
- Remote monitoring – Our remote monitoring software application, Bizvision, provides us with toner alerts, automatic meter readings and various device notifications, automating the toner ordering process, thus allowing us to remotely diagnose any issues for our clients’ print devices.
Book your free print audit & cost analysis
Our workplace technology team will evaluate your existing environment and provide you with a detailed report showing available cost savings & recommended improvements:
About Bizquip’s Workplace technology team:
- Experience – Bizquip has an 18-person, in-house technical team including technical administration, pre-sales, professional services, implementation consultants, post-sales support and service engineers.
- Expertise – Our technical team have over 275 years of experience in managed print services with Bizquip and over half of our team (10/18) have been with us for 15+ years.
- Quality – Bizquip is ISO 9001, 14001 and 45001 certified as of December 2023 for Quality Management (ISO 9001:2015), Environmental Management (ISO 14001:2015) and Occupational Health and Safety Management (ISO 45001:2018), with processes and on-going training programmes in place to ensure our clients receive the best possible service delivery.
- Support – We pride ourselves in our service delivery which sets us apart from our competitors. All our technicians carry all the necessary parts & consumables to be able to fix a device first time in most cases.
- Bizquip is Ricoh’s largest and only “Prestige” partner in Ireland, meaning we must deliver the highest levels of service delivery to maintain this accreditation annually. Our team has partnered with Ricoh, the global market leading print hardware manufacturer for 40 years.
Whether you are a small office looking to purchase a new printer / photocopier, or a global enterprise with business critical printing needs, our team have the expert knowledge and experience to supply and support the best managed print solution for your environment.
We also offer a free carbon calculation tool which analyses current print environments, which you can avail of here.
If you would like to speak to one of our experts, please get in touch by using our contact form, or directly by phone on (01) 2178015.
