Digital transformation is leveraging digital technologies into various areas of a business to drive fundamental change to meet market and business requirements.

The use of technology to automate repeatable and time-consuming manual tasks. Through the use of digital forms and workflows these tasks are done quicker by routing information to the right person at the right time through user-defined rules and actions.

Learn why business process automation is for all companies, including yours!

Eliminate Errors

When using a manual process, the chances of human errors occurring are inevitable. Implementing automated processes minimises errors, especially with mundane tasks like data entry, resulting in more efficient work and less time fixing avoidable problems.

Improved Employee Morale

Automating tedious and repetitive tasks can free up employee’s time and allow them to focus on higher level tasks which add more value to the business while also resulting in greater job satisfaction.

Make accurate data driven decisions

Having access to reports and dashboards that wouldn’t normally be available when preforming business processes manually, results in your business being able to make better decisions in a more timely manner.

Save time and money

By reducing the time employees need to complete mundane tasks allows them more hours to focus on doing work that drives profits.

Learn how Bizquip has been helping councils with their digital transformation.

Efficient approval process

Immediately approve invoices from anywhere in the world.

Receive early payment discounts / Avoid late payment fees

Automating your accounts payable process accelerates time to process and approve invoices for payment. Businesses can therefore regularly qualify for supplier discounts for early payments or avoid penalties for late payments.

Improve Accuracy

Avoid errors with manual data entry.

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Learn about business process automation for your accounts department.

Most business process can be automated however a company might want to look at automating tasks that are:

• Repetitive
• Include many employees with manual approvals / intervention
• Time sensitive
• Require audit trails
• These processes can be found in any department of your business such as HR, Accounts Payable, Accounts
• Receivable, Customer Support Ticketing, Client Onboarding.

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Learn how business process automation can help HR departments.

Identify business processes to be automated.

Design, breaking the process down into single tasks and assign each task to the respective stakeholder.

Model, understand and illustrate how things are right now and how you want them to be.

Execute, run workflows in a testing environment or by a small group of users before going live.

Monitor, review processes in real-time to prevent potential bottlenecks and spot improvement opportunities.

Optimize, look for ways to improve.

• Improve compliance
• Improved Customer Experience
• Time Savings
• Increase profits
• Reduction of errors
• Higher productivity / more efficient employees
• Audit trails

On Premise or Cloud

There are several key differences between a cloud and an on-prem solution and the correct one for any business is entirely dependent on a company’s needs and what they are looking for in a solution.

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The importance of document management for your hybrid workforce.

Travel Authorisations / Expense Claims

Employees typically need to fill out authorisation forms for business trips or expense claim approvals. Time is wasted chasing incomplete paperwork and requests going back and forth. Instead of dealing with paper, digitise these forms and automate your internal requests. Have a full view of whose queue your request is sitting with.

Accounts Payable

Eliminate time consuming manual processes by automating your accounts payable process. With automated invoice processing and automatic approval routing, there are no delays making a payment to your suppliers.

Employee Onboarding

Help employees become productive sooner with an efficient onboarding process for new staff members. Instead of requesting a pile of paperwork to be completed use business process automation to complete tasks like:

• Collecting personal information
• Setting up payroll and benefits

Automation reduces time, effort and cost, whilst reducing manual errors, giving your business more time to focus on your primary objectives. Repetitive tasks can be completed faster and without the need for staff to compete mundane tasks. Automating processes ensures high quality results as each task is performed identically, without human error.

Enterprise content management (ECM) — sometimes referred to as document management — is a streamlined system which structures and organises documents for your organisation. From digitisation to storage and categorisation to document retrieval, ECM manages your information and makes administrating your content simpler and smarter for staff or user.

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Learn more about what Enterprise Content Management is and why your organisation needs to know.

An Enterprise Content Management (ECM) system enables organisations to securely manage content and information and results in:

• Decreased dependence on paper
• Streamlined business processes
• Improved customer service
• Increased productivity
• Reduced organisational risk

The main reason to implement an ECM solution is to do business more efficiently. By eliminating dependence on paper documents and managing unstructured information according to business needs, organisations can modernise and streamline work.

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Learn about how Laserfiche software helps with ECM.

Business process automation is an element of Enterprise Content Management whereby you use the tools provided by your ECM system to streamline and automate labour intensive processes within your organisation.