digital workplace Catalogues

Given the significant changes in the working landscape experienced since early 2020, staying ahead of the competition requires companies to constantly seek new avenues for improving efficiency. One such avenue that has gained significant momentum is business process automation (BPA). By harnessing the power of technology, BPA enables organisations to streamline their operations, reduce manual effort and optimise productivity. In this article, we will explore how implementing BPA can help companies increase efficiencies and unlock their full potential.

• Eliminating Manual Tasks: One of the primary advantages of BPA is its ability to automate repetitive and time-consuming tasks. By replacing manual processes with automated workflows, businesses can reduce human error, eliminate bottlenecks and improve accuracy. Routine activities like data entry, document management, and report generation can be automated, freeing up valuable time for employees to focus on more strategic and value-added tasks.

• Standardising Processes: BPA facilitates the standardisation of business processes across different departments and locations. With automated workflows, companies can establish consistent guidelines and procedures, ensuring that each task is performed in a uniform manner. This not only enhances efficiency but also enhances compliance and quality control. By maintaining standardised processes, organisations can achieve greater reliability and predictability in their operations.

• Enhanced Collaboration and Communication: BPA tools often come with built-in communication and collaboration features that facilitate seamless information sharing and teamwork. By automating communication channels, such as email notifications and task assignments, employees can stay updated on project progress, deadlines, and other essential information. Real-time collaboration platforms enable teams to work together efficiently, irrespective of their physical locations, fostering a culture of transparency and teamwork.

• Data Integration and Analysis: Efficient decision-making relies heavily on accurate and timely information. BPA solutions enable businesses to integrate data from various sources and systems, creating a unified view of critical information. By automating data collection, processing, and analysis, organisations can gain valuable insights that drive informed decision-making. This data-driven approach helps identify process inefficiencies, optimise resource allocation, and identify trends and patterns that can lead to enhanced productivity.

• Scalability and Adaptability: As businesses grow, so do their operational complexities. BPA offers scalability and adaptability to handle increasing workloads and changing business requirements. Automated workflows can be easily adjusted and modified to accommodate evolving needs without disrupting the entire system. This flexibility allows organisations to respond quickly to market demands, scale their operations efficiently, and stay agile in a dynamic business environment.

• Customer Experience and Satisfaction: Efficient processes lead to improved customer experiences. By automating customer-facing processes, such as order processing, inquiries, and support ticket management, organisations can respond to customer needs more promptly and accurately. BPA empowers businesses to provide faster turnaround times, reduce errors, and enhance overall customer satisfaction. Satisfied customers are more likely to become loyal advocates and help drive business growth.

Embracing business process automation can be a game-changer for companies striving to increase efficiencies. By automating manual tasks, standardising processes, improving collaboration, harnessing data insights, and adapting to changing needs, businesses can optimise productivity, reduce costs, and ultimately drive success. As technology continues to evolve, organisations that embrace BPA will gain a competitive edge by unlocking their full potential and shaping a future of streamlined success.

Our Workplace Technology team would be delighted to conduct a free analysis of your existing business processes to determine where improvements can be made.

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Our roots, the foundation of Bizquip in 1984 was based on workplace technology such as fax machines and printers – cutting edge technologies of the time.

Much has changed since those early days; the technology has advanced significantly, and the chances are if you ask anyone under the age of 30 what a fax machine is, they will be stumped!  What has not changed is our approach. Our ongoing evolution and our research into workplace technology solutions means that we are adapting to our clients changing needs as we have moved into a digital world.

10-15 years ago, Bizquip was focused solely on our clients’ printing needs, now we are asking the question – do you really need to print that?

We offer business process automation solutions that drive efficiencies in how they work for you and prescribe bespoke solutions that are not designed to baffle but to break through.  Most importantly, solutions that are easily integrated with your IT infrastructure and do not require you to tear up the playbook and start again.

Consultancy, is another aspect of our business that has never changed.  It is easy to assume that we do the same today as we did in our infancy, sell you printers and fax machines, but our evolution and the knowledge and experience we have gathered in the intervening 38 years have shaped us into one of the leading workplace technology providers in the business today.

Digital transformation or Business Process Automation, whatever you choose to call it, it is the application of technologies to your operations that are designed to enhance your business functions, create seamless workflows, reduce overheads, increase productivity and so much more.

But how?

Today we will focus on some of the key questions we are asked daily in relation to our Business Process Automation Services and share with you the answers.

What is digital transformation?

Digital transformation is leveraging digital technologies into various areas of a business to drive fundamental change to meet market and business requirements.

What is Business Process Automation?

The use of technology to automate repeatable and time-consuming manual tasks.  Using digital forms and workflows these tasks are done quicker by routing information to the right person at the right time through user-defined rules and actions.  Learn how BPA is something for every business of every size here

What are the benefits of automating or digitising manual processes?

Eliminate Errors

When using a manual process, the chances of human errors occurring are inevitable.  Implementing automated processes minimises errors, especially with mundane tasks like data entry, resulting in more efficient work and less time fixing avoidable problems.

Improved Employee Morale 

Automating tedious and repetitive tasks can free up employees’ time and allow them to focus on higher-level tasks which add more value to the business while also resulting in greater job satisfaction.

Make accurate data-driven decisions

Having access to reports and dashboards that wouldn’t normally be available when performing business processes manually, results in your business being able to make better decisions in a timelier manner.

Save time and money

Reducing the time employees need to complete mundane tasks allows them more hours to focus on doing work that drives profits.

• What are some examples of digital transformation using workplace technology?
• Travel Authorisations / Expense Claims
• Employees typically need to fill out authorisation forms for business trips or expense claim approvals. Time is wasted chasing incomplete paperwork and requests going back and forth.  Instead of dealing with paper, digitise these forms and automate your internal requests.  Have a full view of whose queue your request is sitting with.
• Accounts Payable
• Eliminate time-consuming manual processes by automating your accounts payable process. With automated invoice processing and automatic approval routing, there are no delays in making a payment to your suppliers.
• Employee Onboarding
• Help employees become productive sooner with an efficient onboarding process for new staff members. Instead of requesting a pile of paperwork to be completed use business process automation to complete tasks like:
• Collecting personal information
• Setting up payroll and benefits

 Why is digital transformation important to your business?

Automation reduces time, effort, and cost, whilst reducing manual errors, giving your business more time to focus on your primary objectives. Repetitive tasks can be completed faster and without the need for staff to compete mundane tasks. Automating processes ensures high quality results as each task is performed identically, without human error.

Additional questions revolve around the specific technologies we implement, such as Laserfiche and Square 9. The options in terms of on premise or cloud-based hosting. The benefits to a dispersed workforce, remote access, security and so much more.  These and many more questions can be answered by our highly experienced workplace technology team who are fluent in both plain English and tech talk and on hand to guide you seamlessly through your requirements for workplace technology and digital transformation.

In the meantime, learn how some of our clients have already saved significant amounts in overheads thanks to their adoption of workplace technologies and business process automation solutions here